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The Green Window Company

High quality windows, doors and conservatories from a wide product range, including: PVC; aluminium; hardwood; steel and composite. Russell Frame's Exmouth family business pride themselves on the highest levels of customer care and service. Free no obligation quotes prepared promptly. High quality installers who take pride in their work and respect your home. All products and installation covered by 10yr insurance-backed guarantee. Highly recommended for their communication: ‘Russell bends over backwards to make sure that the customer is happy’. See gallery on their excellent website.



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Reviews (59)
★★★★★
D Trew from Kenton , December 1, 2017
Dear Russell

This is to let you know that I am well impressed both by the replacement window framing and by the removal and replacement installation work.
I like the framing with the smooth open/close mechanism to the top hung open/close frames.
The finish to the wood framing is better than any other I have seen.
To remove 9 double window frames from under my conservatory roof structure and replace with new within two problem free days was impressive.

Donald

D.H.Trew
★★★★★
James Westoby from Exeter , November 5, 2017
I'd REALLY like to say something cutting about Russell and the work done - mainly so that they aren't so booked up to do the next part of our windows. Darn it, I can't!

The product (Ali windows), superb, the people doing the work, considerate and VERY efficient, the price, about par, maybe less than some, the company just perfect.

The whole deal was as painless as possible and we ARE getting them back to do more work, would I recommend them?

Without hesitation, but can you wait a couple of months.
★★★★★
Radka Bolton from Sidmouth , September 27, 2017
We have just had our front door replaced by The Green Windows Co. We were extremely happy with them from the beginning, Russell was very patient with us during the quoting stage, answering all of our questions, Robbie the door fitter did an amazing job on the day and was very professional and friendly. We would definitely recommend Russell and his team to anyone!
★★★★★
Chris Hill from Bishopsteignton , September 19, 2017
Just had our new aluminium entrance door and sidelights fitted.
We could not be more pleased with the final look. The fitters were extremely friendly and professional.
However, it's easy to say this when everything goes perfectly well from start!
Unfortunately we were unlucky enough to have a few problems with the door manufacturers along the way.
This is where The Green Window Company came into its own!
Russell could not have been more accommodating.
His communication was first class and he did everything possible to ensure we were ultimately happy.
Many thanks to you guys once again.
★★★★★
Sarah Preton from Sidmouth , July 29, 2017
Our solid replacement conservatory roof and bi-fold door are excellent. Russell and his whole team have completed an outstanding job and have been a pleasure to deal with. We thoroughly recommend the Green Window Company.
★★★★★
Dilys from Exeter , July 14, 2017
Everything was excellent. Highest recommendation to Russell for helpful advice at every stage, and to Ben the window fitter.
★★★★★
Debbie Lambert from Kingsteignton , June 24, 2017
Russell was the consummate professional from start to finish. He listened to our ideas, suggested some of his own and produced drawings prior to commencing work. All the tradesmen bar none were friendly, honest and reliable and completed an excellent job in a timely manner.
We are so very pleased with our new orangery, love showing it off and have received many compliments about it. We would have no hesitation in recommending The Green Window Company.
★★★★★
Pidwell from West Hill Devon , June 5, 2017
Russell was prompt and exact with his quotation and paperwork , and the guys were professional in every aspect of the installation.
On top of this it was all completed with good humour , a smile and not a little amount of tea ...

Thanks Again , for a job fantastically done.

Andy
★★★★★
Elaine and Andrew Wright from Sidmouth , June 4, 2017
Many thanks to Russell and his team for a first class installation of replacement windows to Cedar House, Audley Estate, Sidmouth. This visit now concludes a three year programme to upgrade the estate windows from original aluminium single glazed units to the modern upvc double glazed Windows. In all our dealings with the Green Window Company, Russell Frame has always been prompt, curtious, and competitive. His window fitters on site couldn't have been more competent and professional, leaving us with a tidy and pleasing looking refurbishment which with the quality of materials will last for many years to come.
★★★★★
Jill and John bayliss from Colyton , May 19, 2017
This is the second property that Russel and his team have done for us both have been excellent . Very tidy and good to have around . One of my neighbours has told me that she has window envy !
We would happily recommend them to anyone as I have also known of other poeple that have used them , Theyk also are very happy with both the service and the finish .
The doors and windows are excellent and we feel very secure .
It's good when Russel came round to look at the job , He's not like a window salesman there is no pressure , just a professional business man , giving good advice . Thank you Russel , Lee and team until the next time .
★★★★★
Steve Allard from Exeter , May 19, 2017
Brilliant company to deal with -
very helpful and accommodating of my timescales.
★★★★★
Pomeroy from Exmouth , May 11, 2017
The Green Window Company is highly recommended - materials, workmanship and customer care are all excellent.
Alan Deacon from Chagford , April 24, 2017
We selected Green Windows a few years ago having sought competitive tenders. They were the best offer, like for like.
Thus we had no hesitation in asking them to provide us with a good number of new windows and doors.
We are delighted with the results and it was a pleasure to have the team working in our house.
We recommend them without reservation for both quality and value, and that's from a finicky Architect!
Alastair Palmer from Torquay , March 21, 2017
We have a large garden and love plants, so the idea was to extend the house at the rear and create an area that would provide us with a useable kitchen/conservatory/garden room. We knew we wanted plenty of glass and as little frame as possible.

Russell and his team were absolutely brilliant at providing us with the advice and guidance to make our bespoke dream an affordable reality. They are all nice people to be around, always willing to listen, chat, consult and adapt. The work was carried out with a high degree of efficiency and we wouldn't hesitate to recommend them.

Our new space has been much admired by all who have seen it.

Once again with many thanks...

Lesley and Alastair
Sandhy and Andrew from Exeter , March 16, 2017
The Green Window Company chaps did all our old windows beautifully. Our house is a 300 year old listed building and we had a lot of rotten wooden windows. They were replaced with beautiful character hardwood windows. They look great and we are very pleased with the result.

Lee and the chaps were extremely conscientious, tidy and hardworking, they do you proud Russell!

We can recommend this company for excellent service, always replied to everything and we now have fab windows.

Thanks Russell, we’re amazed!
Helena Young from Exeter , March 14, 2017
Green Windows replaced our front windows and porch on a 1920s house in a conservation area. We had rotten wooden windows and replaced with beautiful composite windows. They look stunning and we are delighted.
The service has been excellent. Russell Is fantastic and always on hand. He replied instantly to phone calls and questions. The windows fitters are all lovely offering fabulous friendly service and we enjoyed having them around. I couldn't recommend this company more. If you need windows etc look no further.
John Hunt from Colyton , March 13, 2017
The whole process from contacting Russell at the The Green Window company to completion went like a well oiled machine. We had a new front door and porch fitted and the whole house fascias and guttering renewed. If I had any question Russell he responded really quickly, great customer service. We had scaffolders, builders for foundations and door fitters and all of them were really friendly and helpful, nothing was too much for them.
I have already told friends who wanted work done and they have made contact with Russell. I totally recommend The Green Window company.
Mrs Gill from Noss Mayo , March 7, 2017
We had all our Windows and doors replaced and our property is situated in a very difficult position but the team coped with a smile on their face and did a great job, nothing was too much trouble and they wanted to make sure we were happy with end result. I will be recommending this company to my friends and neighbors. Thank you to the team.
Dave from Honiton , February 24, 2017
Very pleased with our new conservatory - old one removed on first day new one up and looking great on the 3rd day!

No nonsense, no hard sale, no mess. Great workmanship, great communication and great quality. Very happy to recommend!
Robyn from Honiton , February 7, 2017
I highly recommend Russell and his team.It was a great service from start to finish.Russell managed every stage of thework from site inspection to the final last checks.The three new tilt and turn windows and the two new doors look great The fitters worked really hard, going the extra mile to ensure every thing was finished off perfectly. I will recommend the Green Window Company to friends and family and will definitely use them again if we replace any more windows.
Genevieve Terry from Exeter , January 5, 2017
I’d like to say a very big thank you to everyone involved in providing my new front door. I love it, and have already recommended The Green Window Company to two neighbours.

From start to finish it has been a pleasure to deal with you. I know I’m not your only customer, but that’s what it felt like. Nothing was too much trouble and you certainly went the extra mile, especially over the teething problems I had in learning how to open it.

with all good wishes for a happy and prosperous 2017,
Genevieve Terry
Lynda McKenzie from Exton, Exeter , November 28, 2016
The GWC have recently installed a new front and rear door at our properly and have been totally reliable from start to finish. If only more companies were run in this manner. The owner and all his staff with whom there has been contact have been pleasant to deal with, honest, professional and undertook the installation in a clean and speedy fashion. They have done exactly what they said they would do!
I would recommend this company without reservation.
Julia Gill from Exmouth , November 21, 2016
Having had a conservatory fitted by the Green Window Company 3 years ago, with excellent result, I had no hesitation in asking them to fit new French doors to my property. I was not disappointed as the result was very good, the fitter was friendly, efficient and cleaned up well when the job was done. I would have no hesitation in recommending this company to anyone wanting an efficient and good job done.
Paul Khosla from Ashprington , November 2, 2016
Russell and TGWC team of fitters were great to deal with. Price was good, communication was efficient and the quality of the products and fitting was all good. The professionalism of the fitters was particularly noteworthy as was Russell's easy and reassuring manner. Would definitely recommend and use again.
Colin Baines from Ottry St Mary , October 11, 2016
We have just had The Green Window Company replace a 20 year old patio window 12 foot wide and an 8 foot by 3 foot window. The price was extremely competitive and the work was carried out to suit our time-scale. The installation was done in a day; was carried out very efficiently - dustsheets, vacuum cleaner - and all the internal and external trims and sealant completed very tidily. Finally all the rubbish was loaded into the van and removed.
All told very impressive.
Ryan Snell from Woodbury , October 7, 2016
We had 3 windows and a back door fitted.
The service was slick, professional and friendly throughout.
We are very happy with our windows and can find no fault with any oart of the process.
Highly recommended.
john spector from axminster , August 28, 2016
Russell and his team at The Green Window Co were a pleasure to deal with throughout. Russell answered our questions promptly and courteously and had a "can do" attitude. Our very particular windows were designed, delivered and installed to a high standard. Ben and Lee, the installers, were helpful and polite.
I can thoroughly recommend this company.
Jane Sanders from Exeter , August 24, 2016
I have just had replacement double glazed windows fitted downstairs in my house. I was thoroughly impressed with the work carried out and the professional manor of Nigel and Robbie.
I am feeling confident about the installation of my conservatory soon.
Many thanks
Jane
Hedgecox from Exeter , August 16, 2016
Who do you contact for new windows and doors? You get cold calls all the time but when it comes down to it you initially believe the "major players" are your answer. Think again we can only advise anyone in that situation to consider a local firm - we choose The Green Window Company, not that we did'nt go down the other route as well and had to endure 2 other Companies one that never even gave us a quote or heard from again and the other insisted on his boring suggestion and not ours.
Russell not only listened to our idea but helped us to create what we now consider the best for our property. We live in a converted cob barn but like modern ideas could we bring modern to old? Well with his careful planning we have proved we could. Not only are we very happy with our house now but am sure others will be when come to selling. That is if we can leave our lovely home now.
The team at Green Windows work so well together as one of the fitters said their job would not be possible without the exact measurements that Russell provides. As they have allowed us to have the work done when we wanted it done we decided to have doors done one year and Windows the next. So have now met the whole team which now includes a very polite and keen Apprentice Rob. Our "A" team consisted of Lee and Nigel, who had their work cut out with our uneven gaps, but who had great skills and managed so efficiently. We had virtually a slit that nobody has ever bothered to fit a window just a pane of glass but with excellent planning we now have for the first time a window which poor Lee relentlessly fitted.
We would like to highly recommend this Company to you and can assure all future Clients that you not only will get an excellent service, but a very competitive and affordable price.
JONATHAN BIRCHILL from TEIGNMOUTH , August 15, 2016
The GWC we used because they are an independent company and knew the care and attention would exceed that of a national company. From the onset from the initial meeting we were more than satisfied with the company and the fitters themselves. We would reccommend them and congratulate them on a very good job. Thanks.
Mary Jago from Exmouth , August 2, 2016
The Green Window company have done 3 jobs for me and a 4th is pending.

They are courteous, helpful, trustworthy.

They give good advice and are always ready to discuss and suggest various options. They are good at 'thinking outside the box'.

They do what they say they'll do, turn up when they say they will and clear up efficiently.

I would recommend them wholeheartedly to anyone.
Simon from Kingsteignton , July 27, 2016
All work was carried out to a high standard. Would thoroughly recommend the green window company.
Michael Wilcock from Sidmouth , July 11, 2016
We delayed the building of a Garden Room as we were working to out dated planning regulations. Russell at The Green Window Company explained the new regulations and requirements and designed a Garden Room that we are able to use all year round.
The space that was created is a light and airy extra room, an extension to the house, far removed from the standard glass roofed conservatory that we thought we would have to have. While there are plenty of side windows and a glass gable end with opening doors it is well insulated and does not suffer from being too hot when the sun is shining directly on it. Being able to have a solid roof has been a great help. The clever design also means that by opening the gable end doors the house now extends into the garden. Everyone who has seen the Garden Room has been impressed.
All the builders and trades used in the construction were brilliant and no hesitation in recommending The Green Window Company.
Doris Perrin from Budleigh Salterton , June 20, 2016
I am extremely pleased with my new windows. The installers were pleasant, tidy and completed the work in less time than was originally thought. Everything was left clean and tidy. As well as looking good, the windows are very good value for money. Many thanks to the GWC for a good job done.
Bryan Turner from South Devon , June 20, 2016
Good price, good service and great windows. A fiddly contemporary project that needed attention to detail and we got it.
Peggy Anderson from Sidmouth , May 22, 2016
A stress free experience from beginning to end. Everyone involved was a pleasure to work with, from Russell who quoted for the work, (a very competitive price) to Lee and Nigel, who painstakingly removed my old glass in four perfect quadrants, which he presented to me with obvious pride. The circular window looks perfect. I would highly recommend GWC!
Anna & Barry from Aylesbeare , May 21, 2016
It is not often I feel compelled to sing the praises of any modern day business,but this is the exception. From day one the professionalism shown by all the team gave us the confidence to purchase a new front door.

We could not be more pleased with the result. The men installing,were polite,very efficient, working hard and fast to produce a very superior finish.
Not a trace of mess was left as they not only cleared rubbish but vacuumed.

A delight doing business with you and certainly will recommend you.

Good luck for the future. You deserve it.
Jim G from Exeter , May 17, 2016
We used Russell's team a few years ago as did our friends, there was only one choice when it came to having further work done and the patio doors replaced after the fire. As expected the whole experience was easy, well managed, professional and problem free. The cosmetic work by Scott and Ben was first class, the doors replacement and servicing came quickly afterwards and all in all we are back to having a fantastic set of six bi-folding doors originally fitted by this team, and now replaced and maintained by this team. I would have no hesitation in recommending the Green Window Co, a genuinely great local company who puts the customer first. Thank you to you all.
Sue Gawler from Talaton , April 18, 2016
Very pleased with the total service. The fitters were great I went out and they even unblocked some gutters
Pete Roff from Okehampton , March 18, 2016
The Green Window Co has just supplied and fitted new front and back doors as we were losing heat and gaining water through both old ones. The replacements are excellent quality. I am really pleased with the fit and finish. The fitters arrived on time and were fast, efficient and very pleasant.

I am very pleased I chose The Green Window Co and would not hesitate to recommend them to you.
nicky & terry exell from exmouth , March 18, 2016
Really pleased with our replacement balcony door. It is a great improvement and made our lives so much better. The workmen were very good - very polite, clean and tidy. We are very happy with the work and are so pleased we chose the Green Window Company and are thinking of asking them to do some more work for us if the future. Highly recommended.
Mr & Mrs M from Exmouth , February 12, 2016
We are delighted with the replacement roof. We noticed a big change in the temperature the night it had been fitted. All of the workmen were a delight to have in the house; they were very clean workers and took away all the old roof etc. Thank you to Russell, who gave us the confidence to have the work done and was very reassuring over any concerns we had.

We have already recommended the Green Window Company to friends and hope they will get in touch.
N Constable from Sidmouth , January 25, 2016
Recommended. Professional and courteous service throughout. New back and front doors (Solidor) supplied and fitted by helpful, polite and knowledgeable staff. Intend to use again.
Barbara Farris from Axminster , January 25, 2016
Very pleased with the installation of the windows and doors. Excellent clean work. Lovely people to deal with very helpful. Would highly recommend them.
Jan from Exmouth , January 22, 2016
Very pleased with the standard of work, however the final tidy up after removal of scaffolding did not happen - we ended up doing this ourselves even after an email confirming it would be done. Apart from this very happy with Russell and his team.
Owner's reply

Russell has contacted the customer to apologise for what happened. He is proud of his high standards and is disappointed he did not meet them on this occasion.
The debris was left behind after the scaffolding was removed. The Green Window Company have discussed the feedback with the scaffolders he contracts to, and both have agreed to be more vigilant about this aspect of final clear-up at the end of projects.

Michael Jones from Exeter , January 11, 2016
We were most impressed with the installation of secondary glazing in our bedroom and en-suite. From the initial meeting with Russell to the final installation by Lee we were impressed with the efficiency and politeness of the personnel. The installation was quickly done with no mess or upheaval. This company did not give us the lowest quote but we decided that they offered the best package. We had a minor problem afterwards and Russell came and sorted it out very quickly and without fuss. Many thanks to all concerned.
Edward from Exeter , January 7, 2016
Russell and his team replaced 2 windows for us, great price, great job, happy customer!
Peter from Exeter , January 4, 2016
Green Window replaced six wood sash windows for us in an Edwardian terraced house in Exeter with similar looking PVC. The job was completed within three days, on budget, on time and the windows look good.
Derek Harris from Sidmouth , January 4, 2016
Good job Russell and team in replacing our front door and surrounding porch windows. Green Window's fitters were very careful in their work, avoiding damage to the surrounding woodwork and paintwork. The job was completed on time for the agreed price. They left the site clean and tidy. All looks great!
Vanessa Morby from Ideford, Newton Abbot , December 12, 2015
Russell and his excellent team have just completed our Conservatory/Extension on the back of our house. We're very happy with the end result. His builders and window/roof fitters were all hardworking, tidy and friendly. Ben, especially has been great bringing the last couple of weeks work to a conclusion. We would definitely recommend The Green Window Co. to our friends and family.
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